Shipping and Returns
As a WildClean customer, we just want you be delighted with your Wild experience. So we've kept this pretty simple.
Spend over $35 with us and we'll freight your order for free.
For orders under $35 we charge a flat, NZ wide $8 shipping fee. It doesn't actually cover the cost, but it helps keep us watered!
Truthfully, we think most promises of free freight/shipping are hollow, because we know that the cost is buried in the price of the product. So we've sought to be transparent about the cost, and at what level of purchase we ask that you cover it versus when we do.
Do you ship to P.O Boxes?
Returns & Refunds
If you’re not delighted with your purchase, then please contact our crack Customer Experience crew straightaway (via Live chat, email or phone). If we simply can't put it right, then you can return it to us within 30 days of receiving it, using registered NZPost, and we'll refund you the product purchase price upon receipt.